Most pest problems can wait a day or two. A handful cannot — and in those first minutes, what you do before a professional arrives matters more than anything we do afterward. This guide covers the Arizona scenarios we get called about most, in order of what to do first.
Two numbers worth saving now: Arizona Poison Control at 1-800-222-1222, free and staffed 24/7, and our same-day line. The poison center handles thousands of scorpion sting calls a year and will tell you in minutes whether a trip to the ER is warranted.
Scorpion sting
Most healthy adults ride out even a bark scorpion sting at home, with pain and tingling that fades over 24 to 72 hours. The exceptions are young children and the elderly. Go to the ER immediately for jerky muscle movements, roving eye movements, excessive drooling, or any trouble breathing or swallowing — these signal serious envenomation, and Arizona hospitals stock antivenom for exactly this.
Black widow bite
Seek emergency care for severe or spreading muscle pain, or if the person bitten is a child, pregnant, or elderly. Afterward, remember where it happened: widows favor undisturbed clutter — garage corners, block wall voids, furniture undersides, meter boxes — and where there is one web, there are usually more.
Wasp nest at a door, or a bee swarm in the yard
A bee swarm is the one to take seriously: do not spray it. Most feral honey bee colonies in the Phoenix metro carry Africanized genetics, and they answer an attack with mass defensive stinging that can pursue for hundreds of yards. A resting swarm with no comb often moves on within a day or two; bees entering a wall, eave, or irrigation box mean an establishing colony that needs professional removal. Keep kids and pets inside and call.
A rodent in the living space, or a roach flare before an event
German roaches in the kitchen two days before you host? Do not set off a fogger — total-release foggers scatter roaches deeper into walls and make treatment harder. Vacuum the ones you see, degrease the stove, clear standing water, and call. Gel baiting plus a targeted flush knocks visible activity down before guests arrive and keeps working after they leave.
When same-day service makes sense
What does not need an emergency visit: a lone cricket, ants on the patio, or a single stripe-tailed scorpion in the garage. Those are route-visit problems, and treating them as emergencies just costs you money. When you contact us, tell us what you saw, where, and who is in the home, and we will tell you honestly which kind of problem you have.

